Privacy Policy
Mould Medico ("we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide when you use our website or contact us. This Privacy Policy explains how we collect, use, disclose and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following information when you contact us or use our website:
- Name
- Email address
- Phone number
- Any other information you provide through contact forms or messages
We also collect non-personal technical information automatically using Google Analytics, such as:
- Browser and device type
- Pages visited and time spent on the site
- Referring website or source
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide our services
- Manage bookings or follow up on requests
- Improve our website, products and marketing
- Maintain the security and integrity of our website
We will not sell or rent your personal information. We may disclose information where required by law or with your consent.
3. Cookies & Analytics
Our website uses cookies and Google Analytics to collect anonymous usage data that helps improve the site. Cookies are small files stored on your device and can be disabled via your browser settings — however disabling cookies may affect site functionality.
4. Data Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. Data transmitted through the website is protected using SSL encryption. While we follow best practices, no method of transmission or storage is completely secure.
5. Third-Party Services
We use third-party services such as Google Analytics. These services have their own privacy policies and processes for handling data. We are not responsible for their practices; please review their privacy statements for details.
6. Access & Correction
You can request access to or correction of your personal information held by us. To do so, please contact us using the details below — we will respond within a reasonable timeframe in accordance with the APPs.
7. Target Audience & Jurisdiction
Mould Medico operates from the Sunshine Coast in Queensland, Australia and our website is intended for use by Australian customers only. If you are visiting from outside Australia, please be aware that your information will be handled under Australian law.
8. Contact Us
Mould Medico
Sunshine Coast, QLD, Australia
Phone: 0406 211 216
Website: https://mouldmedico.com
Email: please replace with your contact email
9. Changes to this Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date.
If you have any questions about this Privacy Policy, or wish to make a request regarding your personal information, please contact us.